5th Street Beach Stage Rules
To ensure the safety of all patrons and guests, the 5th Street Beach Stage has created the following code of conduct and policy guidelines. Please review and follow the rules and policies below as failure to abide by them may result in expulsion from the venue without refund.
If you have any questions, please contact the box office at 757-491-7866.
Accessibility Policy
5th Street Beach Stage offers ADA viewing areas located on the east side of 5th street for most events. The event staff will be able to direct you once you arrive. Please call the stage staff at 757-491-7866 if you have any questions about ADA needs and accommodations.
Arrival Policy
As the venue is general admission only with no reserved seats, it is advised that patrons and guests arrive no later than 45 minutes before a ticketed event. This will give you plenty of time to find your seat and get through the gates.
Bag Policy
Bags are subject to inspection by event security staff. Before entering the hall, all guests will have to pass through a security checkpoint that includes a metal detector. Bags should not be larger than 12 x 12 x 6 inches as larger bags will not be allowed.
Camera Policy
Flash photography, video or audio recording devices, and professional cameras with detachable lenses are strictly prohibited for all performances. Standard or nonprofessional cameras are only allowed if both the venue and artist provides public authorization and will be noted in the program guide or description.
Cancellation Policy
5th Street Beach Stage believes the show must go on, but sometimes the unexpected happens and a show has to be canceled or postponed. In these circumstances, announcements are made as soon as possible. If your ticketed event is canceled, please call 757-491-7866 to ask about rescheduling or ticket refund procedures and policies.
Clothing Policy
Clothes are required but the style is up to you.
Food Policy
5th Street Beach Stage offers food and beverages at concession stands before the shows beginning and during intermission. These are the only food items allowed into the theatre. Outside food and drinks are never allowed.
Lost and Found Policy
Lost an item at an event? You can ask event staff for help with finding the lost and found service. You can also call 757-491-7866. after the performance. Please be prepared to leave your full name, contact information, and a detailed description of your lost item.
5th Street Beach Stage does not claim responsibility for your lost possessions.
Prohibited Items
5th Street Beach Stage restricts certain items to keep guests and event staff safe. Please refer to the list below for details. All bags and guests are subject to visual inspections and any prohibited items may be disposed of or returned to guest vehicles. To avoid frustration, please refer to the list below.
- Alcoholic or other Beverages unless purchased from the bar
- Artificial Noise Makers
- Audio or Video Recording equipment
- Cameras (camera policies vary on an event by event basis)
- Bags (larger than 12 x 12 x 6)
- Cans, Glass or Metal containers
- Fireworks or any Explosive
- Food and Beverage not purchased from the bar
- Illegal Drugs
- Knives of any size
- Laser Pointers
- Masks
- Phones and pagers must be shut off during performances
- Promotional items with commercial identification
- Tape Recorders
- Large golf or non-telescopic umbrellas
- Weapons of any description, including firearms
- Signs, banners, flags or any other items that would either obstruct the view of a patron or serve as a dangerous projectile or security risk.
- Other items that in the judgment of 5th Street Beach Stage management pose a safety risk or diminish the enjoyment of an event by other patrons.
Smoking Policy
Smoking is not allowed at the venue. Please contact the event staff to be guided to exterior smoking areas.